Managed IT & Helpdesk
Friendly, senior-level support with fast response times. We become your IT department, or back up the one you already have.
Learn moreManaged IT
IT that keeps you secure, productive, and calm
One flat monthly plan for everything: helpdesk, cybersecurity, cloud, backups, and strategy. We handle the technology so you can run the business.
A complete IT department
Six core services, one accountable partner.
Cybersecurity & Compliance
Layered protection: endpoint security, email defense, MFA, monitoring, and security-awareness training that keeps threats out.
Learn moreCloud & Microsoft 365
Migrations, management, and optimization for Microsoft 365, Azure, and the cloud tools your team relies on every day.
Learn moreBackup & Disaster Recovery
Automated, tested backups and a clear recovery plan, so a bad day never turns into a bad month.
Learn moreNetwork & Infrastructure
Design, deployment, and monitoring of secure networks, servers, and Wi-Fi, built to scale with you.
Learn moreStrategic IT (vCIO)
Budgeting, roadmaps, and technology planning from a virtual CIO who treats your goals like our own.
Learn moreThe Shield toolkit
Security and support, baked in
No nickel-and-diming. This is the full toolkit we manage. Essential covers the core, and Professional and Complete layer on the rest; the plans below spell out exactly what comes with each.
- 24/7 monitoring & alerting
- Remote & on-site support
- Endpoint detection & response
- Email security & spam filtering
- Multi-factor authentication
- Patch & vulnerability management
- Microsoft 365 & cloud management
- Backup & disaster recovery
- Network & firewall management
- Asset & license tracking
- Security-awareness training
- vCIO strategy & budgeting
Pricing
Flat, per-user pricing
Listed prices are starting points, billed per user / month. We confirm your exact quote on a quick call.
Want the full picture first? See what drives managed IT pricing.
Essential
Core managed IT for small teams that just need things to work.
from $99 /user / month
- 24/7 monitoring & alerting
- Helpdesk support (business hours)
- Patch & update management
- Endpoint protection
- Microsoft 365 management
- Monthly health report
Recommended
Professional
Proactive IT plus real security for growing businesses.
from $149 /user / month
- Everything in Essential
- Priority helpdesk (extended hours)
- Advanced cybersecurity suite
- Email security & MFA
- Backup & disaster recovery
- Quarterly vCIO strategy review
Complete
Full-stack IT with your private AI brain included.
from $229 /user / month
- Everything in Professional
- 24/7 priority support
- Managed detection & response
- Hermes AI agent (internal brain)
- OpenClaw private AI workspace
- Dedicated technology advisor
Multiple sites, compliance needs, or something bespoke?
We’ll build a custom plan around your business, including a private AI rollout if you want one.
How it works
Onboarding without the headache
01
Discovery and assessment
A conversation about your business, then a full review of your systems, security, and the day-to-day headaches your team lives with. You get a plain-English picture of where you stand before anything changes.
02
A written plan you approve
We turn the assessment into a clear plan: what we secure first, what we fix, and where private AI could save you time. You see the scope, the flat per-user pricing, and the response targets in writing. Nothing moves until you say go.
03
Low-drama onboarding
We onboard in stages, not all at once. We stabilize and secure your environment, migrate cleanly where needed, and keep you informed at every step. Most owners are surprised how smooth it is.
04
Ongoing management and check-ins
Once you are live, we monitor and maintain your systems, answer the everyday questions, and meet on a regular schedule to keep technology lined up behind your goals. We plan ahead, not just patch.
FAQ
Good questions, straight answers
Do you only work with companies in Manitoba and Alberta? +
Not at all. Those are our home bases for on-site work, but a large share of our clients are fully remote, including teams in Ontario. If your business runs in the cloud, we can support you anywhere in Canada.
What does “starting at” pricing mean? +
Our plans are priced per user, per month, and the listed price is the starting point. Your exact quote depends on the number of users, devices, and the services you choose, and we confirm it on a quick call.
What are OpenClaw and Hermes? +
They’re our private AI offerings. Hermes is an AI agent that acts as your company’s internal brain; OpenClaw is a secure AI workspace for your team. Both are deployed in your environment with access controls you own, and are fully managed by us.
Can you work alongside our existing IT person or team? +
Absolutely. We co-manage IT for plenty of clients, backing up an internal admin with tools, security, and senior expertise.
How fast do you respond? +
Response targets depend on your plan and the severity of the issue, and urgent problems go to the front of the queue. We put clear response targets in writing in your agreement.
Do we have to switch everything at once? +
No. We start with a discovery and assessment, then onboard in a planned, low-drama way. Most clients are surprised how smooth the transition is.
Ready to make IT your advantage?
Book a free 20-minute call and we’ll map out your managed IT and AI roadmap. No pressure, no jargon.